West Midlands Police received an extra 500 emergency calls over Halloween

Written by on November 1, 2018

WEST MIDLANDS Police have confirmed they received around an extra 500 emergency calls as part of a surge in demand for Halloween.

Staff in the force’s contact centre have been praised for the way they dealt with the high volume.

Among them were a group of youths setting off fireworks and setting a chicken loose in a shop in Weoley Castle Squate.

The RSPCA were called in to take care of the chicken.

Extra staff had been called in to deal with the extra demand.

Lyndsay Swallow, from Force Contact, said it was a tremendous effort by staff.

“The sheer number of calls we received yesterday further highlights the pressures on our precious 999 service – particularly at peak periods.

“It is there for emergency incidents, when people are in danger, or to report crimes that are in progress.”

She stressed the importance of people using 101 or the live Internet chat service if it was not an emergency.

“Our staff did a fantastic job in dealing with the demand we faced yesterday but with the help of the public we can ensure we get to priority jobs quicker.”

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