Barclays bank to close its branches in Northfield and Rubery
Written by Tristan Harris on September 4, 2018
THE BRANCHES of Barclay’s Bank in Northfield and Rubery are set to close.
They will both shut their doors on December 7 and, the bank has announced, a new branch in Longbridge will open three days later on December 10.
The company claims there has been a reduction in customer numbers across the two branches as more people use online services.
It added the new branch, which was two miles away from each of the other branches, would offer better disability access, a 24 hour cash machine and longer opening hours including Saturday and a late night opening on a Thursday until 7pm.
Chris Payne, Barclay’s community banking director, said: “The way customers undertake their banking is changing as people increasingly use online, telephone and mobile devices.
“At Barclays Northfield and Rubery branches, customer usage has continued to fall and eight out of ten of our customers also use telephone and online banking, which is why we have taken the difficult decision to close both branches.”
He added customers could undertake daily transactions at the Post Offices in Northfield town centre and Rubery village ‘to ease the transition for our customers’.
All customers will receive a letter and the decision to close document will be displayed in each branch and ‘tea and teach’ sessions will be held for customers who want to learn how to take up digital banking.