So let’s talk about Betterhelp.Com Customer Service. I’ve also found out about what works in treatment and what does not from the perspective of a customer. I had my very first official experience as a therapy customer from 2015 to 2016, when a Jungian therapist assisted me get through a duration of significant profession and general life transition.
I know from having actually been on both sides of the therapy space that the subtleties of connecting in the minute are what make treatment work. Over time, as you develop trust with your therapist, you share more with them, getting in into much deeper and much deeper realms of catharsis.
Therapists are more than just expert problem-solvers. They are craftsmens who use the raw materials of your relationship to construct a healing connection with you. They’re detectives, too, using the hints you provide to get beyond your cover story and to the deeper truths you require to find to grow as a person and enhance your life. They need to do more than simply provide nuggets of advice to do their tasks well.
You grew up at the same time as the internet and the tech market if you’re an older millennial like me. You remember the Wild West days when the internet had not yet been taken control of by corporations. You remember being able to go to without having to browse a hidden temple’s worth of challenging ad traps and pop-ups.
The phrase “dot-com bubble” sits someplace in your brain next to mental images of Costs Clinton, Tupac, and Beavis and Butt-Head. You remember the sound immediately if someone points out a 56k modem. You keep in mind when Google went far for themselves with the simple slogan, “Do not be evil,” and what it was like before they stopped working to live up to that motto.
If BetterHelp was going to alter my mind, they needed to show me that they could remain true to what makes treatment work.
As you consider signing up for’s service, you need to understand how its quality of treatment compares to standard in-person treatment as well as the services of its online competitors. Who are the therapists, and how qualified are they? Do the therapeutic approaches provide themselves well to a teletherapy format?
In testing and in conversations with other customers, it became clear to us that the quality of therapy is really high. For lots of people, the company will be able to offer you with a larger and more diverse set of therapist alternatives than you might fairly access nearby in a standard, in-person setting. When it comes to qualifications, licensing, and experience, we discover that sets a good, aggressive bar for its therapists to meet. The majority of these therapists depend on strategies that have shown efficient in scientific research studies.
Good, attentive service and a healthy devotion to consumer personal privacy are 2 procedures of a company’s regard for its clients. So how does stack up? Does it supply dedicated customer care professionals who provide timely and effective help when problems emerge? How well does the company safeguard your data and honor your desire for personal privacy? What measures does require to safeguard your sensitive details?
You can further protect your privacy using a nickname with your therapist. Considering that doesn’t work with insurance coverage or employers, there isn’t even a basic level of information-sharing in between such entities, which implies optimal personal privacy for you.
At the very bottom of the page, you’ll discover a location to buy a gift subscription for somebody else, in addition to a link to resources for individuals in crisis who are bad candidates for’s services.
There is likewise a footer navigation, which links to details about its service, a “About” page, Frequently asked questions, Reviews, Professions, Find a Therapist, Online Treatment, Contact, and For Therapists pages. You can likewise find links to its social
The sign-up process for is actually quite long: it took me about 20 to thirty minutes to finish, so make certain you reserve time to complete it because if you stop mid-sign-up and exit your internet browser, it will not conserve your answers and you’ll need to begin all over once again.
You can sign up by clicking any of the green buttons on the homepage, which will ask you to confirm what type of treatment you’re interested in, though as we stated before if you click anything besides talk treatment, you’ll be rerouted to one of’s other sites.
From there, you’ll be asked a series of concerns in an intake survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are offered the choices of directly, gay, lesbian, bi/pan, “Choose not to state”, “Questioning”, queer, asexual, “I don’t know”, and “Other”.
Remarkably enough, users will discover listed below this question in the type a highlighted fact: “Therapists on the platform have diverse backgrounds. You’ll be able to request a Christian therapist if required”. Throughout the intake questionnaire, if you answer that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?” Betterhelp.Com Customer Service